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Terms and conditions

Terms and conditions

PAYMENT
For all countries beyond the borders of Slovenia, we accept payment in advance. We will send you a tax invoice through email for the items you have purchased.
After receiving a clear payment we will send your purchased items within 24 hours (for articles in stock).
For personalised items, we will let you know the delivery time as it depends on the destination country.

For all details please contact us: info@loomp.si

PRICES
All prices are in EUR (euro) which includes 22% tax.

PRODUCTS
Made in Europe – Slovenia

DELIVERY
We want you to receive your item as quickly as possible. Fast and efficient shipping is a priority. We will normally send out your ordered product(s) within 24 hours after your payment has cleared (Monday to Friday for articles on stock- excluding Bank Holidays) by Pošta Slovenije or delivery service GLS. Orders placed on Friday are dispatched on the following Monday (exc. Bank Holidays).
Delivery price will be charged according to the weight according to the price of Pošta Slovenije or the delivery service GLS, with the addition of costs for handling and packaging.
Loomp is not responsible for delays by the postal service provider or damage to the packaging caused by shipping.

Shipping Information:
You will receive an email as soon as your order has been dispatched. Items are dispatched from Monday to Friday. We dispatch all items via Pošta Slovenije or GLS courier for next day deliveries depending on location. The estimated Pošta Slovenije time is 1-3 working days for Slovenia.
Whilst Pošta Slovenije state that most items will be delivered within these time frames, it can occasionally take up to 7 business days. International Shipping – All international shipments will be sent via Pošta Slovenije. At destination, they will require a signature upon delivery. If you would like the tracking number (country dependant) then please do not hesitate to contact us via email at: info@loomp.si
For products that are not in stock, delivery time is longer and lasts from 10 -20 business days or in exceptional cases even more.
Please contact us for orders of products not in stock at info@loomp.si and we will gladly inform you when the specific products will be back in supply.
We reserve the right to modify any part of the general terms and conditions without notice. Changes are effective from the moment of publication.
Do not commit to the correctness and completeness of the text and images. Photo and actual product appearance may vary.
Use Loomp products at your own risk.

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